At Quick Bloom Lights, we stand by the quality and reliability of our products. We're proud to offer comprehensive warranty coverage to ensure peace of mind and complete customer satisfaction.
All AC Infinity products purchased from Quick Bloom Lights come with a full 2-year warranty from the date of purchase. This warranty covers manufacturing defects and product faults under normal use conditions. Should you experience any issues, contact our support team immediately for assistance.
HLG product warranties vary depending on the specific model:
Standard models: 1-year warranty
Premium and advanced models: Up to 3-year warranty
For warranty specifics on your particular HLG product, please refer to the product page or contact our customer support team.
Our warranty covers product faults, defects, or failures resulting from manufacturing issues.
Warranty doesnot cover normal wear and tear, misuse, improper installation, accidental damage, or modifications.
Warranty claims must include proof of purchase from Quick Bloom Lights.
Quick Bloom Lights reserves the right to repair, replace, or refund the product at our discretion.
The customer is responsible for shipping the product back to Quick Bloom Lights for assessment, and Quick Bloom Lights will cover return shipping of the repaired or replacement product within Australia.
To submit a warranty claim, please follow these steps:
Email us atsales@quickbloomlights.com.au with your proof of purchase, clear details of the issue, and relevant photographs if possible.
Await confirmation and instructions from our support team on the next steps.
Our friendly team is always here to help. For warranty inquiries or general product support, reach us at sales@quickbloomlights.com.au. We’re committed to resolving your issues promptly and efficiently.